Hello again, it’s been a while since my last article.
The transition of security companies has kept me pretty busy.
Making sure that our priority is to provide you with customer service and security service that is second to none has kept me busy as well.
Last month we experienced our ninth residential burglary of the year. We had a total of twelve last year. Reviewing the events that took place in last month’s burglary, started me pondering how could security have been more beneficial and proficient in our service to you? When the burglary occurred, the alarm company notified the resident, the resident notified Gardens PD and then security was notified. A lot of precious time lapsed from the time the alarm company received notification of the alarm to the time on-site security was notified.
Many residents have arranged with their selected alarm company, that when an alarm is received for their residence. They want to be notified first or the local police department. I believe that it would be beneficial, as well as effective, for you as a homeowner to have your on-site security notified first. The benefits will allow for a faster response time and allow us to identify and gather pertinent information. Information such as, description of suspect(s), number of suspects, vehicle description, direction of travel, etc.. This information can be lost when the on-site security is the last to know of the alarm at your residence.
We currently have three patrols on site 24-hours a day and we are no more than five minutes away. We can advise the security company to contact Gardens PD or call them ourselves. This small change can be the difference maker in apprehending criminals and securing PGA National. As your security provider Elite Protection Services is committed to providing the finest community safety and awareness.
Remember to report all suspicious vehicles, person(s), and activity. The smallest piece of information may be the biggest part of the solution. Sharing information is vital; never hesitate to call security.
Our number is still 627-1600.