TROUBLE GETTING YOUR GUESTS REGISTERED BY PHONE?
Some owners using Verizon – or Comcast, which runs on the Verizon backbone – have found that the automated phone system will not accept their access codes when entering guest information. Verizon has acknowledged the issue but has not yet resolved it; other cell phone providers appear to be working normally.
If you are having problems with this, you can use one of the following options:
- Download the ABDI Gate Access.net Mobil App on your phone or computer and you can then use the app to add and remove guests and will be able to do so either via cell phone or computer. You will need the Community Code (PGA); your User Name (your main contact phone with area code & number entered as 10 digits with no spaces); the Password (your 5-digit access code for calling in guests). You can modify the guest list via the app on their phone or at GateAccess.net on your computer.
- You can call the POA office (561-627-2800) between 8am- 5pm Mon thru Fri with your access code and guest info so we can enter it into the system.